Friday, November 29, 2019
Dont Let a Typo Stop You From Landing a Dream Job
Dont Let a Typo Stop You From Landing a Dream JobDont Let a Typo Stop You From Landing a Dream JobGet instant feedback on yur resume with our Resume Reviewer.Our very popular Resume Reviewer launched for members two weeks ago. The comments amazing, nice little tool, I wish I saw this before using my resume and didnt find that tool very useful, other than reconfirming what I already knew, that I need a new resume - were very much appreciated by us and will help us make Resume Reviewer even better.What really surprised us was your numerical feedback87% of you said the feedback was helpful, and86% said you were likely to update your resume based on our reviewThose numbers are outstanding And well hope to improve our tool even mora in the months ahead.One comment in the written feedback caught my eyeWhat if your job accomplishments do not have quantitative results but rather are dependent on job functions. For example, Event Management is qualitative not quantitative or at least, how do I reflect this on my resume?My advice is to make your resume quantitative.We are paid aquantityof dollars in exchange for working aquantityof hours, or days, or weeks a year. Our jobs are to utilize or manage aquantityof resources to achieve aquantityof goals, quality level, or customer satisfaction.*Everybodys*job is quantitative.In the case of event management, you managed a greater number of events this year than last year, you earned more dollars from those events, or spent fewer dollars while generating the same level of customer satisfaction. You attracted more people, or persuaded more celebrities to attend, or lured more sponsors, or got more press, at your events this year compared to last.There is *no* job on the planet that is not quantitative. Even the pope and Bono have their annual goals.More importantly, if your competition refuses to use quantitative measures in their resumes, and you do, youll be way ahead. And thats because you will be communicating with your fu ture boss in a language that she understands dollars and cents, personnel and resources, customers and market share.Use our Resume Reviewer to find your blind spots and get ahead in the search this weekIm rooting for you.
Sunday, November 24, 2019
What Does Customer Service Mean to You Question
What Does Customer Service Mean to You QuestionWhat Does Customer Service Mean to You QuestionQuick NavigationWhy employers ask, What does customer tafelgeschirr mean to you?Surprising ways employers ask, What does customer tafelgeschirr mean to you?How to answer, What does customer service mean to you?Example answers to impress employers in a job bewerbungsbewerbungsinterviewWhat does customer service mean to you? is a common interview question in customer-centric industries such as hospitality, retail and sales. This question is asked because companies strive to provide the best experience possible for their customers. Your answer should demonstrate how you solve customer issues on the job and show the hiring manager that you would be a valuable addition to the company.Why employers ask, What does customer service mean to you?Hiring managers want to know how you treat customers and how you behave when engaging with them. It is important for employers to compare your definition of c ustomer service with the companys own standards. When everyone in the company delivers a similar experience, customers are more likely to return, become loyal patrons and tell others about the excellent service they received. Even if a customers encounter with you is brief, your employer should be confident that you can make a great impression and uphold the companys image.Surprising ways employers ask, What does customer service mean to you?Interviewers can frame this question in different ways, but the intention of the question remains the same. They want to know that you can uphold the companys reputation by keeping customers satisfied.Here are a few ways an employer might ask this questionHow do you define good customer service?What do you think are some elements of good customer service?What is customer service?Why do you want to work in customer service?What are three qualities a person needs to deliver strong customer service?What do you enjoy about customer service?You may a lso be asked related questions, such asTell me about a time you had to deal with a difficult customer and how you handled it, aims to better understand your conflict resolution skills.What would you do if you did not know how to assist a customer? identifies your willingness to communicate with your fellow staff and be a team player.What would you do if a customer complained about you? allows you to demonstrate how you handle stressful situations and negative feedback.RelatedBest Questions to Ask Your Interviewer to Get HiredHow to answer, What does customer service mean to you?Here are a few tips on answering this interview question in a variety of customer-driven industries.Retail and hospitalityCustomer service is an important part of retail and hospitality. Focus your answer on the importance of sales, satisfying customer needs and making guests feel welcome.FinanceIn financial industries, customer service often involves instructing and advising clients. When answering customer service questions, mention that you want to use your expertise to benefit your clients and help them reach specific financial goals.Public serviceWhen interviewing for a nonprofit or government role, you need to understand how to meet peoples needs in an organization that has a strict chain of command, is understaffed or involves complex procedures. Your answer should focus on the importance of listening to peoples needs, understanding the process and approaching each situation positively.Health careThe health care industry promotes, protects and restores the health and well-being of patients. When interviewing for a health care position, you should discuss how you strive to serve patients with understanding, warmth and patience.TechCustomer service positions in the tech industry often involve troubleshooting and solving complex issues with services and products. Your answer should explain your ability to serve customers who come to you with a variety of needs.Learn MoreComplete Gui de to Common Interview Questions and AnswersExample answers to impress employers in a job interviewWhen preparing for your interview, reading example answers to common questions can help you come up with your own. Here are some example answers from various industriesExample 1 RetailGood customer service means having a thorough knowledge of the product and being able to help the customers make the right purchase to meet their needs. In my previous position, I learned all about the latest products so I could make knowledgeable recommendations to customers.See alsoHow to Be Confident in Your InterviewsExample 2 Tech IndustryAs a technician, customer service is about listening to customers needs and helping them find quick, efficient solutions to problems. When I represent the company by exceeding customer expectations, I help customers have the best possible experience with our products and services.Example 3 FinanceTo me, customer service means helping others meet their goals. Im most fulfilled when I can use my financial background and training to guide clients through the investment process, helping them diversify their portfolios in ways that make the most sense to them.There are many common interview questions you should prepare for before an interview. Knowing what customer service means to you can have a positive influence on the way you treat and behave around others. A clear definition of quality customer service can help you secure a position and succeed in your new career.
Thursday, November 21, 2019
Your First Take Your Child to Work Day
Yur First Take Your Child to Work DayYour First Take Your Child to Work DayTake Your Daughters and Sons To Work Day lands on the fourth Thursday in April. This day is celebrated by over 3.5 million workplaces and 35 million workers. Its such a big deal that a foundation welches built to support and encourage parents and companies to participate in this awesome event. If youre a new working mom, heres what you need to know about this special day and how you could partake in the festivities. First, Know Your History Over 20 years ago, the first Bring Your Daughter to Work Day was born. The people we have to thank worked at theMs. Foundation for Women, anon-profit organization. The founders of this day were its president Marie C. Wilson, its founder Gloria Steinem,andits treasurer Daren Ball. They hoped thatby bringing daughters into the workplace it would build up their self-esteem and help them envision their future career. In 2003, the observance was expanded to include boys and renamed Take Your Daughters and Sons to Work Day because the experience is beneficial for all children.This day doesnt have to be justfor your children. You could bring your nieces, nephews or neighbors. This experience could be very beneficial especially if they are interested in your line of work Another non-profit organization,Take Our Daughters and Sons To Work Foundation, popped up due to the days popularity. Their mission is to provide guidance and support for businesses and families to keep this tradition going for years to come. This Tradition Benefits You, Your Child, and your Co-Workers...Everyone Do you talk about your children often at work? I bet your co-workers feel like they know your children pretty well. Likewise, when you are at home do you talk about your co-workers and boss often? Wouldnt it be great if everyone could meet each other? On this day youll have the chance to combine your two worlds, your work life and your family life. You will make introduction s and form new friendships. Even if there are some mishaps, because with kids there always are, itll be an enriching experience. Also, when youll have the opportunity to bond with your child on a new level. It helps give them a better understanding what you do all day long while they are at school. They may ask questions about your work life that would never have been discussed unless they saw you at work. If they are older this day opens their eyes to a whole different world outside of school, sports and other after-school activities. One of the reasons why you are a working mom is because you want to be a good role model for your children. Heres your chance to really shine Youll show them what being a working mom is all about because theyll see your day from beginning to end. Then, later on, you can enjoy watching your children pretend to be like you. How You Can Participate and Plan For This Big Day Before the big day,plan your workloadfor the day. Plan on being interrupted m ore often and try to avoid taking on challenging tasks. If you must, see if another working parent could help you out for an hour. Then plan your childs workload. Ask your child if theres anything theyd like to do at our workplace to get them involved. You can surprise your little ones bypreparing programs and activitiesto fill up their work day. Does your company offer support or a program to follow on Take Your Daughter and Son to Work Day? If not, heres your chance to take the initiative Share your plans with your HR department. Then let them know about the Take Our Daughters and Sons To Work Foundation and their company guidelines and suggestions. With a plan in hand, your employer may feel encouraged to get other parents to participate in this day. You can share what youve done with your kids and how others could manage their workload. Also, you can help each other out when work gets piled on and you really need to focus. Because just like children work can be unpredictable, to o. Some Tips for First Timers If this is your first time bringing your children to work ask other working parents for advice. Was there a good room the kids enjoyed seeing? How did the working parent keep their children quiet and entertained for the day? Perhaps some employees have toys stashed away for special occasions like this. Ask other working parents if theyd like to join you and your child(ren) for lunch. This is a great way to check in with other parents to see how their special day is going. Does anyone need help that afternoon? Could all the kids work on a project that afternoon? Plus, bringing all the children together will help them get some wiggles out. Everyone needs a little recess time, right? Most importantly, be sure to lay down some ground rules before stepping foot into the office. Tell them how you expect them to behave. Prep them by sharing your plan for the day and that they will have movement breaks around the office. Also, it wont hurt to offer a reward for good behavior Edited by Elizabeth McGrory.
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